JOB TITLE: Care Manager / Service Coordinator
PROGRAM: Safe Options Support (SOS) –Team
REPORTS TO: Team Leader
OPENINGS: 6 Positions
SALARY: $40,000 – $46,000
Job summary:
An excellent opportunity for an experienced Case Manager to play a pivotal role on one the Governor’s offices newly launched innovative Safe Options Support (SOS) team that that will provide comprehensive care to street homeless or subway dwelling individuals.
The multi-disciplinary SOS team will consist of a Team leader, Licensed Clinicians, Care Managers, a Registered Nurse, and a Peer Specialist. The team will support program participants in the community through the application of the highly acclaimed, Critical Time Intervention (CTI), evidence-based, model of care.
The Case Manager’s role will involve community outreach on the streets and subways, coordinating participants needs before and after their move from street to home, enhancing their daily living skills, accompaniment to appointments, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility, and person-centered care are essential elements of the SOS program model and should be front and center of the care delivered by the Case Manager
The SOS teams will continue to follow participants for several months after housing placement to ensure their stability, independence, and wellbeing in their new community. The role will require field-based work, periodic on call coverage, and a willingness to work flexible hours. On job training will be provided around CTI and regular learning collaboratives will be available to enhance the Case Manager’s professional development.
This is an exciting opportunity for a Case Manager who is looking to transform community healthcare in NYC and making long lasting, positive changes in the lives of homeless New Yorkers.
Minimum Education and Experience Requirements: Bachelor’s degree or higher, preferable in psychology, social work, sociology, or related field. Case Management work experience in a social service agency, preferable serving a behavioral health population. Four years of past work case management work experience may be considered in lieu of Bachelor’s degree.