REPORTS TO: Program Supervisor
DEPARTMENT: Residential Services
HOURS: Sun 8A-4P, Mon 2P-10P, Tues 8A-4P, Wed 2P-10P, and Thurs 2P-10P
High School Diploma with two years’ experience working with persons with psychiatric disabilities OR BA in Human Services . Clean valid NY State Driver’s License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health.
Provide supportive counseling, restorative services, and crisis intervention to people with psychiatric disabilities in a transitional licensed residential program.
A. Meet with an assigned caseload of residents to work towards the accomplishment of goals identified in service plans at least weekly.
B. Completion of documentation for each face-to-face meeting in the EHR within 48 hours of occurrence.
C. Provide on-going supportive counseling, appropriate behavioral intervention and restorative services to residents as needed.
D. Provide linkage to outside services as assessed to be needed.
E. Assist residents in procuring financial entitlements as needed each month.
F. Facilitate or co-facilitate groups with residents on a weekly basis.
G. Coordinate with collateral contacts and outside providers (psychiatric treatment team collateral contact is required once per month and medical provider is required quarterly if deemed appropriate) and/or identified support persons and document such collaboration in EHR within 48 hours of the contact.
H. Provide hands-on assistance to residents to ensure that living spaces are kept clean and free of hazards at least monthly.
I. Complete rounds of the residence throughout several times each shift to assess for hazards or concerns.
J. Monitor medication and assist with packing of medications with residents as per service plan.
K. Provide transportation and assist with scheduling Medicaid transportation to residents as needed.
L. Actively participate in weekly staff meetings and monthly high risk meetings.
M. Complete all required trainings monthly as per the agency-wide training schedule.
N. Participate in supervision a minimum of twice per month.
O. Alert Supervisor to maintenance or safety issues as they arise.
P. Management of crisis situations under the direction of the Program Supervisor and document incidents as per agency policies/procedures.
Q. Comply with agency Compliance Plan and False Claims Policy by preventing, detecting and reporting any potential healthcare abuse and fraud. Report any potential non-compliance and comply with all other federal, state and local regulations applicable to this job description.
R. Utilize all agency-based IT applications in a proficient manner including collaborative documentation, review of emails at least twice per shift (at start and prior to close of the shift), as well as utilizing Outlook Calendar on a daily basis.
S. Remain current on changing developments in individual field of expertise.
T. Perform all other job duties as assigned.
- Ability to relate to others in a positive and supportive manner.
- Understanding of psychiatric disabilities.
- Ability to utilize a team approach to problem solving.
- Good written and verbal communication skills.
- Willingness to accept supervision and utilize learning opportunities.
- Good computer literacy skills
We Offer a wide range of rewarding employment opportunities along with a generous benefits package. We offer: Comprehensive Medical/Dental/Vision, Retirement and 401K Savings Plan. Generous Paid Time Off for full-time and eligible part-time employees. Flexible Work Schedules. Career Growth. Comprehensive Training. Flexible Spending Accounts. Long and Short Term Disability. Life Insurance. (EAP) Employee Assistance program. Discounts & Perks on Broadway shows, theme parks, hotels, car rentals and other attractions.
Federation of Organizations provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.